Point transaction systems oy vanha nurmijarventie 62 fi01670 vantaa tel. Verifone vx 520 merchant manual download error messages. An ebt sale transaction may be food stamp sale, or a cash benefit sale. Verifone vx680 quick manual manual 8 pages verifone vx 520 instruction manual instruction manual.
The verifone vx520 can use either of the following types of singleply thermalsensitive replacement paper. Your verifone device supports chip card technology. The screen will momentarily say operation canceled. The apn information is set to internet by default, change this if needed.
Enter the fourdigit expiration date in mmyy format. Authorize transactions on verifone vx 520 terminals. Use the external pin pad to enter their pin, or use the keypad on the vx520 to enter their pin, and return the terminal to you. Verifone vx 520 quick reference guide quick reference guide 512 gift card purchase terminal display your action idle prompt select gift gift card menu select purchase card entry or account number swipe the card or type the card number and press enter serverclerk id if enabled type the server or clerk id and press enter. If your terminal cant read the cards magnetic stripe. How to unlock a verifone vx 520 credit card terminal. Read these instructions fully before starting the procedure before you begin. Before you assess how to download this device, you must perform 2 basic actions.
For vx520 press the purple hot key furthest to the right to view the reports menu and select a report to research your sales figures. Verifone vx 520 instruction manual pdf download manualslib. The terminal will inform not allowed if the card does not allow manual entry. This is your vx 520 quick reference guide, a helpful. What programming features are available for my vx520. In addition to taking payments, you or your staff can easily process returns, refunds, or voids directly from the terminal. Verfone vx520 tutorial and verifone terminal support. View and download verifone vx520 user manual online. Do not attempt a download before completing these actions. Verifone vx 520 credit card terminal is not working. Verifone confidential draft vx 520g installation guide 5 preface this guide is your primary source of information for setting up and installing the vx520g terminal.
The vx 520 operates at lightning speed thanks to a powerful processor and expandable memory. Reference guide 4 in this section, we go over everything you need to know to set up your vx 520 terminal. Verifone troubleshooting errors sekure merchant solutions. Once the long card numbers been keyed in the terminal will prompt for expiry date of the card. Moneris vx 520 debit and credit card payment processing. Tap, swipe or manually key the card and press enter. How do i run a credit card or debit card sale on my vx520. Credit f1 debit f2 ebt f3 select the card type for the transaction if multiple card types are enabled. Simulated manual card data entry pan, expiration date, cvv if pin entry is simulated, the following parameter can be used to control the final status of the pin entry. How to update the receipt line and change the business name, address and phone number in the verifone.
The terminal will request for the card to be inserted into the smart card reader or presented to the contactless reader. Figure 1 vx 520 terminal note verifone ships variants of the vx 520 terminals for different markets. Verifone vx520 emv credit card machine to accept credit card. Ebt card is a governmentissued card tied to a specific governmentassistance account. Verifone vx520 dial, ethernet and smart card reader m252653a3naa3. Verifone vx series terminals the information in this article is for merchants using helcims legacy system. Terminal and account user guide verifone vx520 emv cash advance. The vx 520 offers several communication options, enhanced display, increased processing power, expanded memory, and two usb peripheral ports. Text on the text on the sellers terminal clients terminal if the terminal asks for the pin code the customer shall enter the pin code using the pinpad keys. Noncontactless terminals use 2 14x85 thermal paper and contactless terminals use 2 14 x 55 thermal paper.
The vx 520 comes with the choice of dialup or ethernet connectivity, as well as an optional battery. The good news is that the verifone vx520 takes just about every imaginable payment type your customers may want to use. Verifone vx 520 manual the vx520 is one of the most commonly used verfione terminals. The vx520 by verifone provides an easytouse platform your business can rely on to offer the fast, secure transactions customers want. Card entry or account number swipetap the card or type the card number and press enter. Instructions for entering dheap into system mode on verifone. It delivers performance at lightingfast speeds, and uncompromised security. Manually key in the full account number on the card and press enter. May 06, 2016 these instructions are for upgradingthe operating system as a partialdownload via ip, you can opt to perform a full. View and download verifone vx510 instructions for use manual online. If the customer is using a card that requires a pin, prompt them to either.
Click to get a copy of the vx 520 manual directly from verifone or download a 2010 verifone vx 520 reference guide. Operating instructions of verifone vx 520 payment terminal. Credit and debit payments when an emv chip card is present. My credit card terminal is running emv debit cards without pins and im selecting debit as the sale type, help. Input the dollar amount of the transaction and press enter. Verifone vx520 credit card terminal tutorial change. Completing a credit or debit card transaction on a verifone vx 520 when the cardholder is not present. If the card is present, select yes and go to the next step. Apacs 40 24 pages cash register verifone vx520 user manual. Access user manuals and support guides with information on solving everyday issues, and find answers to frequently asked questions. View online or download verifone vx520 series apacs 40 user manual, manual, installation manual. Verifone vx805, vx810, vx820, vx825, and vsp 200 pin pads to verifone vx520, vx520 ctls, vx510, or vx570 credit card terminal, 3 meter long, 9. Choose card select credit card present if enabled manual only indicate if the card is present by selecting yes or no vcode if enabled manual only type in the 3 or 4 digit code on the. It is not recommended, but the download can be done via modem, due to the download can take up to one 1 hour.
Pull back the black tab at the top of the terminal. Find out how to set up your vx 520 device and process transactions. Cash back is a function that is used when a customer wants to. Verifone vx520 instructions manual pdf download manualslib. Manual verifone vx520 the standard in card processing. The sale screen on the vx 520 lets you quickly enter the total transaction amount and run your customers card. The sim card operators apn information is inserted to the gprs apn menu in the. The sim card is placed beneath the battery so that the chip is facing. Manual shift close if you are in manual shift mode, use this.
Instructions for entering dheap into system mode on verifone terminals. Ignore this prompt and start keying in the long card number. The verifone vx 520 powerpacked countertop payment device works hard so retailers dont have to. Operating instructions of verifone vx 520 payment terminal key assignment replacement of the paper roll button for opening the plastic cover sending report reversal transaction cancellation correction enter button magnet card reader pin code entering confirmation pin code correction cancel the operation chip card reader. The following may be set for an emv chip card transaction to control whether application selection happens. Page 2 how determine your terminals commserver version. Terminal and account user guide verifone vx520 emv cash. Verifone vx 520 hot keys legend transaction with customer administrative reports. What if my verifone vx520 receipts are printing blank. The verifone vx520 delivers unprecedented performance, encryption, decryption and processing at lightning speeds thanks to its powerful processor and expandable memory. Vx520g installation guide verifone confidential draft. If you signed up for helcim on or after june 1, 2020, please click here. Audience this guide is useful for anyone installing and configuring a vx520g terminal.
Swipetap the card or type the card number and press enter. Manual entry you can key the card number into the machine in the event that the card or card reader does not accept the other transmission methods, however, this could cause the transaction to downgrade and incur a higher interchange fee. Payment terminal verifone vx520 series user manual. A step by step guide to using the verifone vx520 to run. A comm port area underneath the device keeps countertops free of clutter. Download quick reference manual of verifone vx670 series credit card machine, kitchen appliances for free or view it online on. Verifone vx520g point of sale terminal user manual.
Swipe or tap customer card or manually enter account number and press enter select credit fsale enter expiration date mmyy and press enter imprint the card and press enter enter transaction id 15 characters, and press enter enter approval code six digits, and press enter receipt prints authorization only. Manually enter a cards number, select enter, then do the following. Integrated nfc capabilities support alternative payments and also supports valueadded applications such as loyalty or gift card acceptance. Your verifone card reader offers several reports that help you view details and summaries for the transactions in your open batch. Verifone vx520 user manual pdf download manualslib. Verifone vx520 emv credit card machine to accept credit. Note if these instructions are not followed and the terminal. Quick reference guide for verifone vx520 terminal wic retailer help desk 18558975898 new york wic. Verifone vx520 quick reference guide credit card industry. Insert an emv chip credit or debit card, then do the. Verifone vx 520 rebooting loop fix stillwater support center. The vx 520 terminal uses a robust, sleek, and highly functional design. These parameters allow the merchant to control the manual entry of card information on the terminal keypad. Where do i plug in the cables for a verifone vx 520 and verifone pin pads.
Verifone vx520 performing customer not present transaction. The sim card operators apn information is inserted to the gprs apn menu in the terminal. Authorize transactions on verifone vx 520 terminals talus pay. Once the emulator starts, you will see two verifone apps connect express verifone pos application. Pin entry needs to be restarted only used when performing accessible pin entry the following additional parameters may be set for emv transactions. More information on chip card technology and how to process those payment transactions can be found on page 20. Before inserting the sim card inside the terminal, disable the pincode query. Unboxing the verifone vx520 a streamlined countertop design makes the vx520 suitable for use anywhere with access to a power supply and a phone or internet connection. This article describes how to accept credit, debit, and electronic benefits transfer ebt payments on verifone vx 520 terminals. Carefully slide sim card into the slot until fully inserted, as shown on the image. View and download verifone vx520 instructions manual online. Doc252 003 vx 520 installation guide pos supply solutions. Ask the customer to insert his card to the chip card reader. Ebt transactions require pin entry, as well as a trace number and balance amount printed on receipts.
Page 1 manual verifone vx520 point transaction systems oy vanha. Select refund if prompted, enter password input amount and press enter phone. In this video you will learn how to process a payment, void a transaction, set. Tap or hold contactless card, fob, phone insert card swipe if no chip. Accept payments on verifone vx 520 terminals talus pay. This brief video shows you howto load paper into vx520 credit card terminal by verifone. Integrated nfc capabilities support alternative payments and also supports valueadded applications such as loyalty or gift card. If enabling fraud control, set all positions in this field to the same value, for example.
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